Our warning criteria
A casino may be flagged when we find, with supporting evidence:
- a licence that cannot be found in the register of the authority cited, or a number that does not match the operating entity;
- terms and conditions changed without informing players, or applied retroactively;
- withdrawals blocked without a written reason, or processing times far longer than advertised;
- vaguely worded clauses allowing winnings to be confiscated;
- repeated, documented complaints that have gone unanswered;
- the use of fake reviews or of sites imitating another brand.
Statuses
- Under watch: one or more warning signs are documented; we are monitoring the situation.
- High risk: serious, repeated problems are documented.
- Removed from the catalogue: the casino no longer meets our criteria and has been archived.
- Resolved: the problems identified have been corrected in a verifiable way.
Each entry lists its sources and the date of its last review. An operator can send us evidence to the contrary via the contact page: it is examined and the decision is updated if the facts justify it.
Current list
No operator is currently published on this list.
Before you play elsewhere
Our guide to warning signs details the checks you can carry out yourself before making any deposit.