Report an error
To help us deal with your report quickly, please include:
- the casino and the data point concerned;
- the value you found;
- the source: the URL of the terms page, a dated screenshot or an exchange with customer support.
Every report is checked according to our methodology. If the correction is confirmed, the data point is updated and the old value remains recorded in our internal history.
Dispute with a casino
We cannot intervene in a dispute between a player and a casino. Keep all the evidence (screenshots, emails, transaction references), contact customer support in writing and then, if the disagreement continues, the authority that issued the casino’s licence.
Need help with gambling?
If gambling is becoming a source of worry, see the resources on our responsible gambling page.