Blocked withdrawal
Blocked withdrawal at GrandzBet: what to do?
In short
Withdrawal time stated by GrandzBet: instant or up to 1 hour. Before that time, a “pending” withdrawal is normal.
Identity verification: KYC on withdrawal. Missing, illegible or rejected documents are one of the main causes of a pending withdrawal.
An active bonus whose wagering (x40 bonus) is not complete can block the withdrawal, or even cancel it.
Recourse: support (24/7 live chat, Email), then the authority that issues the licence (Kahnawake Gaming Commission) if it handles player complaints.
Causes to check at GrandzBet
The published data on this casino that most often explains a pending withdrawal:
- Withdrawals
-
Instant or up to 1 hour
Cryptocurrency withdrawals only, within minutes; cards and e-wallets are for deposits.
- Third-party source
- Third-party review site undated source
- KYC
-
KYC on withdrawal
- Third-party source
- Third-party review site source dated 16 Oct 2026
- Withdrawal limit
-
€2,000 per week
- Third-party source
- Third-party review site undated source
- Minimum withdrawal
- €25
Active bonus: what your withdrawal depends on
- Wagering
-
x40 bonus
- Third-party source
- Third-party review site source dated 13 Oct 2026
- Max bet
-
€5
- Third-party source
- Third-party review site undated source
- Max cashout
-
Does not exist at this casino
Deposit only
- Visa
- Mastercard
- Skrill
- Neteller
- MiFinity
- eZeeWallet
- Paysafecard
- CASHlib
- Flexepin
- CashtoCode
- Revolut
- Rapid Transfer
These methods can be used to deposit but cannot receive withdrawals: plan another method to collect your winnings.
Even without systematic KYC, a casino can request documents at any time, particularly before a large withdrawal.
Unblocking a withdrawal, step by step
- Check the withdrawal status in your account (pending, being processed, rejected) and note the date of your request.
- Compare it with the stated time: instant or up to 1 hour. Before that time, be patient.
- Check that your identity has been verified (KYC on withdrawal): send the documents requested, legible and up to date.
- If a bonus is active, check that its wagering is complete (x40 bonus) and that you never exceeded the maximum bet (€5).
- Request an amount between the minimum (€25) and the limit (€2,000 per week).
- Check that the method you chose accepts withdrawals: at this casino, these methods are for deposits only: Visa, Mastercard, Skrill, Neteller, MiFinity, eZeeWallet, Paysafecard, CASHlib, Flexepin, CashtoCode, Revolut, Rapid Transfer.
- Crypto withdrawal: check the receiving address and network; once the transaction has been sent, track it with its ID (hash).
- Contact support (24/7 live chat, Email) with the withdrawal ID and ask in writing for the exact reason for the wait.
- Keep a record: screenshots of the balance and the request, emails, transaction ID.
- No reply after the stated time: send a written complaint to support, then to the licensing authority (Kahnawake Gaming Commission).
- Do not gamble the pending amount again: cancelling a withdrawal in order to play again is the classic trap.
Contacts and recourse
- Support
-
24/7 live chat, Email
- Third-party source
- Third-party review site source dated 1 Apr 2026
- Licence
-
Kahnawake Gaming Commission, no. 00964 (active licence)
- Proven
- Regulator register for “Licence” at GrandzBet (opens in a new tab)
If the casino offers to cancel the pending withdrawal, do not do it in order to play again: the amount becomes available for betting again and can be lost.
Frequently asked questions
Why is my withdrawal at GrandzBet pending?
Withdrawal time stated by GrandzBet: instant or up to 1 hour. Before that time, a “pending” withdrawal is normal. Identity verification: KYC on withdrawal. Missing, illegible or rejected documents are one of the main causes of a pending withdrawal. An active bonus whose wagering (x40 bonus) is not complete can block the withdrawal, or even cancel it.
How long should you wait before worrying at GrandzBet?
At least the stated time: instant or up to 1 hour. After that, contact support in writing.
Do you need to verify your identity to withdraw at GrandzBet?
No identity verification at sign-up according to the terms we checked: it is requested when you withdraw.
Can a bonus block a withdrawal at GrandzBet?
An active bonus whose wagering (x40 bonus) is not complete can block the withdrawal, or even cancel it. Maximum cashout with the bonus: does not exist at this casino.
What can you do if GrandzBet does not release my withdrawal?
Recourse: support (24/7 live chat, Email), then the authority that issues the licence (Kahnawake Gaming Commission) if it handles player complaints. No reply after the stated time: send a written complaint to support, then to the licensing authority (Kahnawake Gaming Commission).
Everything about GrandzBet
- GrandzBet full review
- GrandzBet: sign-up, verification and first deposit
- GrandzBet: bonus and promo code
- GrandzBet: withdrawal times, limits and methods
- Is GrandzBet legit?
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