Withdrawal terms should be read before you deposit, not when you want to get your money out. A casino can advertise a “24-hour” turnaround while applying a pending period, low limits or an identity check that push back the date you actually receive your funds. This guide breaks down the stages of a withdrawal and lists the points to check.
The stages of a withdrawal
Between your request and receiving the funds, a withdrawal generally goes through several successive stages:
- The request: you choose the amount and the payment method in your account area.
- The pending period: the withdrawal appears with the status “pending”. During this period, many casinos let you cancel the request and play with the funds again.
- Internal processing: the payments team checks the account, compliance with the bonus terms and your gaming history, then approves or rejects the withdrawal.
- Sending: once approved, the funds are passed to the payment provider, the bank or the network of the chosen cryptocurrency.
- Receipt: the funds appear in your account or wallet.
Processing time and transfer time
There are two different durations, which casinos sometimes blur together in their marketing.
The processing time depends solely on the casino: it is the time between your request and its approval. It can range from a few minutes to several working days, and some teams do not process requests at weekends.
The transfer time depends on the payment method: a few minutes for a cryptocurrency on an uncongested network, often longer for a card or a bank transfer.
When a casino advertises “instant” withdrawals, check which of these times it is referring to. A fast transfer is of no use if internal approval takes several days.
Minimum amounts, limits and fees
The minimum withdrawal
The minimum withdrawal is the amount below which no request is accepted. If it is high, a small balance can remain stuck in the account. It often varies depending on the payment method.
Limits per period
Most casinos limit withdrawals per day, per week and per month. Fictional example: with a limit of €5,000 per week, a €20,000 win is paid out over at least four weeks. These limits sometimes depend on your VIP level or the payment method. Also look for any clause allowing the casino to pay out very large winnings in instalments.
Fees
Fees can be added at several levels: fixed casino fees, fees beyond a certain number of free withdrawals per month, payment provider fees or network fees for a cryptocurrency. Some casinos also charge fees when the deposit has not been wagered enough before the withdrawal. Read the payments section of the terms and conditions, not just the page presenting the payment methods.
The same payment method rule
For anti-money laundering reasons, casinos generally return funds via the method used for the deposit, at least up to the amount deposited. If you deposited by card, the first part of the withdrawal will often be sent back to that card, and only the surplus can go to another method.
This rule has practical consequences:
- a method accepted for deposits is not always accepted for withdrawals;
- using several deposit methods makes repayment more complicated;
- a wallet or card you no longer use can block a withdrawal.
So before depositing, check that the method you choose also allows withdrawals.
Identity verification before the first withdrawal
Even if sign-up was quick, the first withdrawal request often triggers an identity check. The withdrawal is then put on hold until your documents have been approved. To avoid this wait just when you want your money, you can send your documents as soon as you open the account, only through the secure area of the site. The KYC guide, in the guides section, explains this procedure in detail.
What to check before you deposit
- The advertised processing times, and whether they apply on non-working days.
- The length of the pending period and whether a withdrawal can be cancelled.
- The minimum withdrawal for the payment method you plan to use.
- The limits per day, per week and per month.
- The casino’s fees and those of the payment provider.
- Whether the payment method is available for withdrawals, not just deposits.
- The documents requested and when they are requested.
- The effect of an active bonus on a withdrawal request.
This data appears in the review of each casino we track, with its verification date. The comparison lets you view it side by side, and our methodology explains how a withdrawal time is recorded and proven.