Blocked withdrawal
Blocked withdrawal at Mostbet: what to do?
In short
Withdrawal time stated by Mostbet: 1 hour to 3 days. Before that time, a “pending” withdrawal is normal.
Identity verification: KYC on withdrawal. Missing, illegible or rejected documents are one of the main causes of a pending withdrawal.
An active bonus whose wagering (x60 bonus) is not complete can block the withdrawal, or even cancel it.
Recourse: support (24/7 live chat), then the authority that issues the licence (Curaçao Gaming Authority) if it handles player complaints.
Causes to check at Mostbet
The published data on this casino that most often explains a pending withdrawal:
- Withdrawals
-
1 hour to 3 days
- Third-party source
- Third-party review site source dated 30 Oct 2026
- KYC
-
KYC on withdrawal
- Third-party source
- Third-party review site source dated 1 Jul 2026
- Withdrawal limit
-
€5,000 per day
- Third-party source
- Third-party review site source dated 30 Oct 2026
- Minimum withdrawal
- €10
Active bonus: what your withdrawal depends on
- Max bet
-
€5
About €5: Mostbet’s official guide says bets are “often limited to around 5 EUR/USD” with a bonus.
- Proven
- FAQ / help centre for “Max bet” at Mostbet (opens in a new tab)
- Max cashout
-
Does not exist at this casino
Deposit only
- Paysafecard
These methods can be used to deposit but cannot receive withdrawals: plan another method to collect your winnings.
Even without systematic KYC, a casino can request documents at any time, particularly before a large withdrawal.
Unblocking a withdrawal, step by step
- Check the withdrawal status in your account (pending, being processed, rejected) and note the date of your request.
- Compare it with the stated time: 1 hour to 3 days. Before that time, be patient.
- Check that your identity has been verified (KYC on withdrawal): send the documents requested, legible and up to date.
- If a bonus is active, check that its wagering is complete (x60 bonus) and that you never exceeded the maximum bet (€5).
- Request an amount between the minimum (€10) and the limit (€5,000 per day).
- Check that the method you chose accepts withdrawals: at this casino, these methods are for deposits only: Paysafecard.
- Crypto withdrawal: check the receiving address and network; once the transaction has been sent, track it with its ID (hash).
- Contact support (24/7 live chat) with the withdrawal ID and ask in writing for the exact reason for the wait.
- Keep a record: screenshots of the balance and the request, emails, transaction ID.
- No reply after the stated time: send a written complaint to support, then to the licensing authority (Curaçao Gaming Authority).
- Do not gamble the pending amount again: cancelling a withdrawal in order to play again is the classic trap.
Contacts and recourse
- Support
-
24/7 live chat
- Third-party source
- Third-party review site source dated 1 Jul 2026
- Licence
-
Curaçao Gaming Authority, no. OGL/2024/597/0249 (not verified in the regulator’s register)
- Proven
- Regulator register for “Licence” at Mostbet (opens in a new tab) source dated 2 Oct 2026
If the casino offers to cancel the pending withdrawal, do not do it in order to play again: the amount becomes available for betting again and can be lost.
Frequently asked questions
Why is my withdrawal at Mostbet pending?
Withdrawal time stated by Mostbet: 1 hour to 3 days. Before that time, a “pending” withdrawal is normal. Identity verification: KYC on withdrawal. Missing, illegible or rejected documents are one of the main causes of a pending withdrawal. An active bonus whose wagering (x60 bonus) is not complete can block the withdrawal, or even cancel it.
How long should you wait before worrying at Mostbet?
At least the stated time: 1 hour to 3 days. After that, contact support in writing.
Do you need to verify your identity to withdraw at Mostbet?
No identity verification at sign-up according to the terms we checked: it is requested when you withdraw.
Can a bonus block a withdrawal at Mostbet?
An active bonus whose wagering (x60 bonus) is not complete can block the withdrawal, or even cancel it. Maximum cashout with the bonus: does not exist at this casino.
What can you do if Mostbet does not release my withdrawal?
Recourse: support (24/7 live chat), then the authority that issues the licence (Curaçao Gaming Authority) if it handles player complaints. No reply after the stated time: send a written complaint to support, then to the licensing authority (Curaçao Gaming Authority).
Everything about Mostbet
- Mostbet full review
- Mostbet: sign-up, verification and first deposit
- Mostbet: bonus and promo code
- Mostbet: withdrawal times, limits and methods
- Is Mostbet legit?
- Alternatives to Mostbet: the casinos that come closest
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