Glossary · Licences and responsible gambling
Operator: definition and example
Company that operates an online casino and holds its licence; a single operator sometimes runs several casinos.
Definition
The operator is the company responsible for the casino: it holds the licence, receives the deposits and pays the withdrawals. Its name appears in the general terms and conditions and at the bottom of the website.
Example
Two casinos that look different can belong to the same operator and share the same withdrawal terms.
What to check
Note the operator’s name: it is the one you will need to name in a complaint to the authority.
