Glossary · Licences and responsible gambling
Sister casinos: definition and example
Casinos run by the same operator, often with the same platform, the same terms and conditions and the same customer service.
Definition
An operator sometimes launches several casino brands. These “sister casinos” usually share their general terms and conditions, payment methods and customer service. A problem at one often affects the others.
Example
A self-exclusion requested at one casino does not always extend to its sister casinos: you sometimes have to request it at each one.
What to check
Compare casinos from the same operator on their offers, but expect the same withdrawal rules.
In our comparison
In our comparison, 2 operators run several casinos: Stellar Ltd (Bassbet, Casinia); Casolinia Group (Casinado, ViperWin).
